IT End User Specialist
Quick Apply Full-time 8 hours ago Full Job Description Job Summary Provides professional support for end users of personal computers or their associated networks, hardware, software, or peripherals.
Job Duties Receive referrals from tier 1/help desk support and troubleshoot, diagnose and resolve more complex operating errors Install and configure software or hardware updates or patches Evaluate and resolve network connectivity or communications systems issues Develop and maintain documentation related to systems or workstations and may provide user training Ensure systems and workstations are compliant with organizational policies and security standards May set up and deploy new user workstations or accounts May assist with IT asset tracking Complete all necessary documents fully and accurately Adhere to 5S standards (e.
g.
, maintain cleanliness of work area, etc.
) Follow all Safety, Environmental and Quality policies and procedures Perform other duties as assigned Experience and Education Perform work under general supervision Handle moderately complex issues and problems and refer more complex issues to higher-level staff Possess solid working knowledge of subject matter Typically require a bachelor's degree and 2 to 4 years of experience Competencies/ Skills Advanced verbal and written communication skills Computer skills Project scheduling skills Planning skills Technical expertise Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance Experience level:
1 year Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
Job Duties Receive referrals from tier 1/help desk support and troubleshoot, diagnose and resolve more complex operating errors Install and configure software or hardware updates or patches Evaluate and resolve network connectivity or communications systems issues Develop and maintain documentation related to systems or workstations and may provide user training Ensure systems and workstations are compliant with organizational policies and security standards May set up and deploy new user workstations or accounts May assist with IT asset tracking Complete all necessary documents fully and accurately Adhere to 5S standards (e.
g.
, maintain cleanliness of work area, etc.
) Follow all Safety, Environmental and Quality policies and procedures Perform other duties as assigned Experience and Education Perform work under general supervision Handle moderately complex issues and problems and refer more complex issues to higher-level staff Possess solid working knowledge of subject matter Typically require a bachelor's degree and 2 to 4 years of experience Competencies/ Skills Advanced verbal and written communication skills Computer skills Project scheduling skills Planning skills Technical expertise Job Type:
Full-time
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Tuition reimbursement Vision insurance Experience level:
1 year Work Location:
One location Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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