Client Care Coordinator
HouseMaster of Lake Wylie HouseMaster of Lake Wylie Fort Mill, SC Fort Mill, SC Full-time Full-time $40,000 a year $40,000 a year 18 hours ago 18 hours ago 18 hours ago POSITION SUMMARY Join a busy and growing home inspection organization.
Interacting with real estate professionals is a critical part of business growth for HouseMaster and proper telephone support is a critical part of the job.
The ideal candidate is organized, outgoing, personable, and presentable, and takes the initiative to implement a successful marketing campaign.
ROLE AND RESPONSIBILITIES The Admin / Client Care Coordinator provides administrative support to the owner including but not limited to professionally answering phones, creating agendas, marketing flyers and presentations etc.
and is responsible for promoting HouseMaster services to those who work with potential home buyers, including but not limited to:
Realtors Lenders Attorneys Other real estate service providers The main role of the Client Care Coordinator is to manage the flow of information coming in and going out of the company.
This person will maintain day to day operations, the continuity of information, book inspections, and help in-the-field inspectors with inspection related needs.
This person will creatively execute the elements of this job, always helping ensure the company is not just running smoothly, but ever more efficient, with a goal of automation and the creation of processes and protocols.
This person shall also identify marketing concepts and sponsorship opportunities within an established budget to maintain and further company's presence in the community.
This person shall also conduct follow up phone calls to customers and agents and establish relationship with referral sources by being a point of contact for the company.
The Client Care Coordinator will work with the local owner to create, implement and maintain an achievable marketing plan that will lead to growth in revenue, increased visibility and enhanced reputation.
Ensuring phone coverage during business hours Following existing HouseMaster script for telephone and personal contact with potential clients and referral partners Scheduling office talks Attending industry networking functions as needed Compiling and distributing marketing give-a-ways Booking home inspections Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies Maintaining and interacting on all social media account platforms QUALIFICATIONS AND REQUIREMENTS 2+years of experience in customer service or office management preferred Degree in Marketing or Sales (driven college student is acceptable) Proficient with computers and social media Excellent written, verbal and interpersonal communication skills Effective, versatile, and action-oriented Demonstrated ability to establish and maintain effective working relationships with business relations Valid driver's license Reliable transportation BENEFITS AND PERKS This W2 full time position will earn a base salary of $40,000, broken up over 26 pay periods.
Opportunity to grow within our company.
This position is also eligible for a 3% matching Simple IRA contribution from the company after one year.
Paid major holidays off.
Position is in person office hours located in Fort Mill SC.
Career advancement Notice HM Services LLC is the franchisor of the HouseMaster franchised system.
Each HouseMaster franchised location is independently-owned and operated by an independent franchisee performing services.
As a service to its independent franchisees, HM Services LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
HM Services LLC is NOT the employer seeking help.
The only employer is the independent franchisee who has listed its available positions on this website.
Acknowledgement I acknowledge that each independent HouseMaster franchisee hires and determines the terms and conditions of employment for its own employees.
Any employment benefits, compensation and employment practices vary by location.
Neither HM Services LLC (Franchisor) nor its affiliates have the power to:
(1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records.
HM Services LLC is NOT the employer and/or joint employer for:
(i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Estimated Salary: $20 to $28 per hour based on qualifications.
Interacting with real estate professionals is a critical part of business growth for HouseMaster and proper telephone support is a critical part of the job.
The ideal candidate is organized, outgoing, personable, and presentable, and takes the initiative to implement a successful marketing campaign.
ROLE AND RESPONSIBILITIES The Admin / Client Care Coordinator provides administrative support to the owner including but not limited to professionally answering phones, creating agendas, marketing flyers and presentations etc.
and is responsible for promoting HouseMaster services to those who work with potential home buyers, including but not limited to:
Realtors Lenders Attorneys Other real estate service providers The main role of the Client Care Coordinator is to manage the flow of information coming in and going out of the company.
This person will maintain day to day operations, the continuity of information, book inspections, and help in-the-field inspectors with inspection related needs.
This person will creatively execute the elements of this job, always helping ensure the company is not just running smoothly, but ever more efficient, with a goal of automation and the creation of processes and protocols.
This person shall also identify marketing concepts and sponsorship opportunities within an established budget to maintain and further company's presence in the community.
This person shall also conduct follow up phone calls to customers and agents and establish relationship with referral sources by being a point of contact for the company.
The Client Care Coordinator will work with the local owner to create, implement and maintain an achievable marketing plan that will lead to growth in revenue, increased visibility and enhanced reputation.
Ensuring phone coverage during business hours Following existing HouseMaster script for telephone and personal contact with potential clients and referral partners Scheduling office talks Attending industry networking functions as needed Compiling and distributing marketing give-a-ways Booking home inspections Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies Maintaining and interacting on all social media account platforms QUALIFICATIONS AND REQUIREMENTS 2+years of experience in customer service or office management preferred Degree in Marketing or Sales (driven college student is acceptable) Proficient with computers and social media Excellent written, verbal and interpersonal communication skills Effective, versatile, and action-oriented Demonstrated ability to establish and maintain effective working relationships with business relations Valid driver's license Reliable transportation BENEFITS AND PERKS This W2 full time position will earn a base salary of $40,000, broken up over 26 pay periods.
Opportunity to grow within our company.
This position is also eligible for a 3% matching Simple IRA contribution from the company after one year.
Paid major holidays off.
Position is in person office hours located in Fort Mill SC.
Career advancement Notice HM Services LLC is the franchisor of the HouseMaster franchised system.
Each HouseMaster franchised location is independently-owned and operated by an independent franchisee performing services.
As a service to its independent franchisees, HM Services LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
HM Services LLC is NOT the employer seeking help.
The only employer is the independent franchisee who has listed its available positions on this website.
Acknowledgement I acknowledge that each independent HouseMaster franchisee hires and determines the terms and conditions of employment for its own employees.
Any employment benefits, compensation and employment practices vary by location.
Neither HM Services LLC (Franchisor) nor its affiliates have the power to:
(1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records.
HM Services LLC is NOT the employer and/or joint employer for:
(i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Estimated Salary: $20 to $28 per hour based on qualifications.
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