IT Change Management Manager
Are you a team player? Are you curious to learn? Are you interested in working in meaningful projects? Do you want to work with cutting-edge technology? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you! LPL Financial (Nasdaq:
LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around.
Today, LPL is a leader in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide.
We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor.
At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice.
And they have the freedom to manage their client relationships, because they know their clients best.
Simply put, we take care of our advisors, so they can take care of their clients.
Job Overview:
The IT Change Management Manager is a people, process, and transformational leader possessing advanced IT Change Management practice experience in alignment with best practices such as ITIL, COBIT, and ServiceNow.
This person has a proven track record in advancing IT Change Management oversight and risk management in the cloud ecosystem, interfacing with AWS tooling, and implementing automated change functions leveraging CI/CD pipeline.
The IT Change Management Manager has advanced experience using ServiceNow to evaluate and mitigate potential impact, risk, and CI change collisions.
Responsibilities:
Govern IT Change Management Policies & Standards Develop, maintain, and communicate Change Management Critical Success Factors (CSF's) and Key Performance Indicators (KPI's) Partner with application development, infrastructure & operations, release management, DevOps, Cloud teams, and other key stakeholders to modernize and optimize Change Management Practices Lead efforts to increase standard change usage, create change models and use automated checks, testing, and deployment to optimize change management functions Coach & guide direct reports on change management best practices and standards Partner with internal and external auditors to ensure compliance Collaborate and partner with ServiceNow Product Manager to modernize and optimize the ServiceNow Change Management application What are we looking for? We want strong collaborators who can deliver a world-class client experience.
We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Requirements:
Bachelor's Degree in Business Management, Process Improvement, Computer Science, or a similar field of study 5
years of IT Service Management Frameworks (ITIL, COBIT, etc.
) 5
years of ServiceNow 3
years of SOC2, SOX and other regulatory entities 7
years of leading small to medium size teams Core Competencies:
Strong communication and leadership skills Ability to partner effectively and execute Flexible, driven, and results-oriented Preferences:
Advanced understanding of ITSM Incident, Problem, Change, and Release Management Advanced experience in Change Conflict Detection Advanced experience in automated Change Management processes Pay Range:
$120,640-$180,960/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.
Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.
Your recruiter will be happy to discuss all that LPL has to offer! Why LPL? At LPL, we believe that objective financial guidance is a fundamental need for everyone.
As the nation's leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services.
We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.
We are one team on one mission.
We take care of our advisors, so they can take care of their clients.
Because our company is not too big and not too small, you can seize the opportunity to make a real impact.
We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.
We also care for our communities, and we encourage our employees to do the same.
This creates an environment in which you can do your best work.
Want to hear from our employees on what it's like to work at LPL? Watch this! We take social responsibility seriously.
Learn more here Want to see info on our benefits? Learn more here Join the LPL team and help us make a difference by turning life's aspirations into financial realities.
Please log in or create an account to apply to this position.
Principals only.
EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.
com email address and will never conduct an interview online or in a chatroom forum.
During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card.
Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (800) 877-7210.
Recommended Skills Business Management Business Process Improvement Change Management Cloud Computing Coaching And Mentoring Creativity Estimated Salary: $20 to $28 per hour based on qualifications.
LPLA) was founded on the principle that the firm should work for the advisor, and not the other way around.
Today, LPL is a leader in the markets we serve, supporting more than 18,000 financial advisors, 800 institution-based investment programs and 450 independent RIA firms nationwide.
We are steadfast in our commitment to the advisor-centered model and the belief that Americans deserve access to personalized guidance from a financial advisor.
At LPL, independence means that advisors have the freedom they deserve to choose the business model, services, and technology resources that allow them to run their perfect practice.
And they have the freedom to manage their client relationships, because they know their clients best.
Simply put, we take care of our advisors, so they can take care of their clients.
Job Overview:
The IT Change Management Manager is a people, process, and transformational leader possessing advanced IT Change Management practice experience in alignment with best practices such as ITIL, COBIT, and ServiceNow.
This person has a proven track record in advancing IT Change Management oversight and risk management in the cloud ecosystem, interfacing with AWS tooling, and implementing automated change functions leveraging CI/CD pipeline.
The IT Change Management Manager has advanced experience using ServiceNow to evaluate and mitigate potential impact, risk, and CI change collisions.
Responsibilities:
Govern IT Change Management Policies & Standards Develop, maintain, and communicate Change Management Critical Success Factors (CSF's) and Key Performance Indicators (KPI's) Partner with application development, infrastructure & operations, release management, DevOps, Cloud teams, and other key stakeholders to modernize and optimize Change Management Practices Lead efforts to increase standard change usage, create change models and use automated checks, testing, and deployment to optimize change management functions Coach & guide direct reports on change management best practices and standards Partner with internal and external auditors to ensure compliance Collaborate and partner with ServiceNow Product Manager to modernize and optimize the ServiceNow Change Management application What are we looking for? We want strong collaborators who can deliver a world-class client experience.
We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.
Requirements:
Bachelor's Degree in Business Management, Process Improvement, Computer Science, or a similar field of study 5
years of IT Service Management Frameworks (ITIL, COBIT, etc.
) 5
years of ServiceNow 3
years of SOC2, SOX and other regulatory entities 7
years of leading small to medium size teams Core Competencies:
Strong communication and leadership skills Ability to partner effectively and execute Flexible, driven, and results-oriented Preferences:
Advanced understanding of ITSM Incident, Problem, Change, and Release Management Advanced experience in Change Conflict Detection Advanced experience in automated Change Management processes Pay Range:
$120,640-$180,960/year Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location.
Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more.
Your recruiter will be happy to discuss all that LPL has to offer! Why LPL? At LPL, we believe that objective financial guidance is a fundamental need for everyone.
As the nation's leading independent broker-dealer, we offer an integrated platform of proprietary technology, brokerage, and investment advisor services.
We provide you with a work environment that encourages your creativity and growth, a leadership team that is supportive and responsive, and the opportunity to create a career that has no limits, only amazing potential.
We are one team on one mission.
We take care of our advisors, so they can take care of their clients.
Because our company is not too big and not too small, you can seize the opportunity to make a real impact.
We are committed to supporting workplace equality, and we embrace the different perspectives and backgrounds of our employees.
We also care for our communities, and we encourage our employees to do the same.
This creates an environment in which you can do your best work.
Want to hear from our employees on what it's like to work at LPL? Watch this! We take social responsibility seriously.
Learn more here Want to see info on our benefits? Learn more here Join the LPL team and help us make a difference by turning life's aspirations into financial realities.
Please log in or create an account to apply to this position.
Principals only.
EOE.
Information on Interviews:
LPL will only communicate with a job applicant directly from an @lplfinancial.
com email address and will never conduct an interview online or in a chatroom forum.
During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card.
Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at (800) 877-7210.
Recommended Skills Business Management Business Process Improvement Change Management Cloud Computing Coaching And Mentoring Creativity Estimated Salary: $20 to $28 per hour based on qualifications.
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