Administration Specialist
The Administration Specialist in our Special Handling Team will be responsible for servicing clients with past due account status issues.
In the Role Negotiate with authorized third parties and customers via telephone regarding past due accounts Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts Qualifying consumers for payment plans by gathering full and complete information Maintaining compliance with FDCPA and state regulations Monitor delinquent accounts for status updates and follow up with consumers and authorized third parties if needed.
Using online tools to research information on accounts Taking inbound calls from customers and third parties regarding the status of an active or inactive account Maintaining account documentation and follow up as necessary Provide outstanding customer service to customers, 3rd parties, and OneMain employees Prioritizing assigned work to align with business and company needs Requirements High School Diploma or GED Collection experience preferred but will train highly motivated individual with sales experience Strong phone, communication and negotiation skills Ability to work well under pressure and meet goals in a fast-paced environment Quick thinker with creative research skills Proficiency with Internet and basic MS Office applications Ability to maintain confidentiality with sensitive information Location:
Fort Mill, SC or Evansville, INBy applying, you consent to your information being transmitted by CareerBuilder to the Employer, as data controller, through the Employer's data processor SonicJobs.
See OneMain Financial Privacy Policy at https:
//www.
onemainfinancial.
com/legal and SonicJobs Privacy Policy at https:
//www.
sonicjobs.
com/us/privacy-policy and Terms of Use at https:
//www.
sonicjobs.
com/us/terms-conditions Recommended Skills Accounts Payable Administration Communication Confidentiality Creativity Customer Service Apply to this job.
Think you're the perfect candidate? Apply Now Estimated Salary: $20 to $28 per hour based on qualifications.
In the Role Negotiate with authorized third parties and customers via telephone regarding past due accounts Investigating, researching & tracking consumer information - Negotiate payments & settlements on customer accounts Qualifying consumers for payment plans by gathering full and complete information Maintaining compliance with FDCPA and state regulations Monitor delinquent accounts for status updates and follow up with consumers and authorized third parties if needed.
Using online tools to research information on accounts Taking inbound calls from customers and third parties regarding the status of an active or inactive account Maintaining account documentation and follow up as necessary Provide outstanding customer service to customers, 3rd parties, and OneMain employees Prioritizing assigned work to align with business and company needs Requirements High School Diploma or GED Collection experience preferred but will train highly motivated individual with sales experience Strong phone, communication and negotiation skills Ability to work well under pressure and meet goals in a fast-paced environment Quick thinker with creative research skills Proficiency with Internet and basic MS Office applications Ability to maintain confidentiality with sensitive information Location:
Fort Mill, SC or Evansville, INBy applying, you consent to your information being transmitted by CareerBuilder to the Employer, as data controller, through the Employer's data processor SonicJobs.
See OneMain Financial Privacy Policy at https:
//www.
onemainfinancial.
com/legal and SonicJobs Privacy Policy at https:
//www.
sonicjobs.
com/us/privacy-policy and Terms of Use at https:
//www.
sonicjobs.
com/us/terms-conditions Recommended Skills Accounts Payable Administration Communication Confidentiality Creativity Customer Service Apply to this job.
Think you're the perfect candidate? Apply Now Estimated Salary: $20 to $28 per hour based on qualifications.
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