Front Office Administrator II

Company Name:
ClearChoice Dental Implant Centers
Position Type:
Position Summary:
The Front Office Administrator/Patient Education Counselor is accountable for monitoring and assisting with the administrative functions and assisting potential patients to understand the ClearChoice consult process for electing dental implants. This includes accountability for client/doctor satisfaction, employee experience, a superior patient experience, financial results, employee and personal development.
Ensure the center appears and is maintained in keeping with the standard of world class care ClearChoice has established
Ensure any paperwork or financial arrangements are properly documented
Ensure names, personal data, clinical notes/surgical charts and other information are updated in all pertinent systems by appropriate staff
Submit/approve expense reports and reconcile credit card statements.
Ensure any clinical approvals, forms and/or documentation is properly documented, including medical clearances, consent forms and HIPAA acknowledgements.
Complete end of day close out procedures including making deposits, and ensuring time and attendance is properly accounted for.
Serve as point of contact for all external vendors (i.e. alarm company, cleaning crew, etc.)
Patient Flow Management
Monitor daily schedule and ensure the patients are checked in and that they receive an outstanding patient experience
Manage Multishow/Consult Overflow process
Patient Finance Administration & Collections
Ensure adherence to compliance and documentation guidelines as it pertains to patient finance and patient scheduling.
Manage the administrative elements of the

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