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Billing Clerk

Company Name:
Randstad
Billing Clerk
Location: Fort Mill, SC
Job Type: Temp to Perm
DatePosted: Thursday, July 24, 2014
Reference Number: S_252247
DescriptionFollowing standard operating procedures, this role prepares monthly billing adjustments, obtains
required approvals and enters adjustments into the billing system.
- Researches and resolves routine and non-routine billing questions and discrepancies. Following
standard operating procedures, determines the appropriate adjustment codes to process the
transaction.
- Reviews invoices for completeness and accuracy. Follows up with customers or other division
staff/management to resolve identified discrepancies.
- May calculate and prepare manual billings for non-routine, complex billing arrangements.
- May gather and summarize supplemental billing information to accommodate customer billing
requirements.
- Reviews various billing system reports to identify billing discrepancies. Makes corrections as
appropriate to ensure accurate billing following standard operating procedures.
- Posts cash receipts to customer accounts based on information from lock box reports and local cash
receipt listings. Performs basic and routine research to resolve differences or unidentified / misapplied
payments.
- Posts payments as appropriate into the billing system to clear open obligations, or prepares remittance
advices to accompany payments sent to the lock box or corporate office.
- May accept credit card payment from customers over the phone and process recurring payments.
- May complete customer set up in company billing system(s).
- May act as a resource for less experienced personnel within the division or other divisions. This
includes answering questions and providing training
Working hours: 40
- Directly related experience in which incumbents have worked with customers in a billing function in
a service based industry.
- A thorough knowledge and understanding of billing transactions and processes.
Have MS Excel skills at an intermediate level.
- Demonstrated ability to follow standard operating procedures and instructions to complete tasks in a
timely and accurate manner.
- The ability to effectively interact and communicate with division managers as well as customers in a
professional manner.
- Must be able to demonstrate initiative to thoughtfully research and follow up on non-standard
situations to ensure compliance with company policies and procedures.
- Good math aptitude and the ability to work accurately with numbers are essential
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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